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Dainty Diamond Shipping & Return Policy

Shipping:

Upon purchase, Dainty Diamond will process an order between 3-5 business days. Upon processing, shipping can take anywhere from 5-9 business days depending on your location.

Our shipping rates are as follows:

Canada: 

Rate Name  Cart Size Shipping Speed Price
Express  -- 1 to 3 business days $19.99
Standard  $0.00 - $74.99 5 to 9 business days 8.99
Standard $75 and up 5 to 9 business days Free

 

International:
Rate Name  Cart Size Shipping Speed Price
Express International  -- 2 to 4 business days $34.90
Standard International  $0.00 - $74.99 5 to 10 business days 11.99
Standard International  $75 and up 5 to 10 business days Free

Returns:

We strive to ensure every piece you purchase from us lives up to your expectation. We accept returns and exchanges on purchases within 30 days of you receiving the item. If you wish to return an item, you will be required to pay for any shipping and/or duties associated with the return. 

Return Policy:

  • All returned/exchanged items must be unworn, in the same condition they were bought in, and all the original packaging.
  • Custom-made and/or personalized items are not eligible for returns or exchanges at this time.
  • Contact us at hello@daintydiamond.co to begin your return.

Warranty:

We offer a one-year warranty on all jewelry items purchased covering any manufacturer defects (i.e a broken clasp). From the date of purchase, for one year, we will fix or replace any item that is defective based on the workmanship of our jeweller. Contact us via email to in order to assess the situation and for next steps.

Our warranty does not cover lost items, scratches that come with normal wear and tear (like broken chains or bent rings), improper use or storage of your product or any other modifications made by third party users. If you wish to repair your item you will be responsible for getting your product to us and picked up from us.

If you have any questions or are unsure which category your purchase falls under please get in touch with us via email to in order to assess the situation and for next steps.