Shipping Information
Once your order is placed, Dainty Diamond will begin processing it within 2 to 5 business days. For made to order, personalized, custom, wedding or engagement orders, please allow up to 21 business days for processing. Specific timelines are provided in the product descriptions. Shipping times vary based on your chosen shipping method and location:
Canada:
| Rate Name | Cart Size | Shipping Speed | Price |
| Express | -- | 2 to 4 business days | $24.00 |
| Standard | $0.00 - $149.99 | 5 to 9 business days | $15.00 |
| Standard | $150.00 and up | 5 to 9 business days | Free |
| Overnight Express | -- | Overnight | $75 |
| Rate Name | Cart Size | Shipping Speed | Price |
| Express International | -- | 5 to 7 business days | $34.00 |
| Standard International | $0.00 - $149.99 | 10 to 15 business days | $15.00 |
| Standard International | $150 and up | 10 to 15 business days | Free |
| Overnight Express | -- | Overnight | $100 |
| Rate Name | Cart Size | Shipping Speed | Price |
| Express International | -- | 8 to 12 business days | $35.00 |
| Economy International | -- | 15 to 21 business days | $20.00 |
Wedding & Engagement Ring Shipping:
Returns:
At Dainty Diamond, your satisfaction is our priority. We accept returns and exchanges on all regular-priced merchandise* within 30 days of receiving your item.
Diamond Jewelry: 30-day returns for store credit or exchange only.
Custom & Permanent Jewelry: All sales are final and cannot be returned or exchanged.
Sale/Discounted Items: Not eligible for returns or exchanges.
Return Conditions:
- Items must be unworn, in their original condition, and include the original packaging.
- Custom or personalized items (e.g., name/initial jewelry, permanent jewelry), and accessories like hats or jewelry dishes are not eligible for return.
- Sale and discounted items are final sale.
- Diamond jewelry can be exchanged or returned for store credit within 30 days of receipt.
To start a return, email us at hello@daintydiamond.co. Please note that customers are responsible for return shipping costs, and any duties or customs fees must be completed before returning an item.
