We offer a one-year warranty on all jewelry items purchased covering any manufacturer defects (i.e a broken clasp). From the date of purchase, for one year, we will fix any item that is defective based on the workmanship of our jeweller. Contact us in order to assess the situation and for next steps.

Our warranty does not cover lost items, scratches that come with normal wear and tear (like broken chains or bent rings), improper use or storage of your product or any other modifications made by third party users. If you wish to repair your item you will be responsible for getting your product to us and picked up from us.

If you have any questions or are unsure which category your purchase falls under please get in touch with us via email to in order to assess the situation and for next steps.

We strive to ensure every piece you purchase from us lives up to your expectation. We accept returns and exchanges on purchases within 30 days of you receiving the item. If you wish to return an item, you will be required to pay for any shipping and/or duties associated with the return. 

Custom, personalized (initial or name jewelry) and/or discounted/sale items are not eligible for returns or exchanges at this time.

We are not responsible for return/exchange shipping costs. We are not responsible for any duties associated with a return or exchange, please ensure all custom forms and duties are filled out prior to return or exchange.

Return Policy:

• All returned/exchanged items must be unworn, in the same condition they were bought in, and with the original box.
• Custom-made and/or personalized items (initial or name jewelry) are not eligible for returns or exchanges at this time.
• Items purchased on sale or with a discount code are not eligible for returns at this time. 
• Contact us at hello@daintydiamond.co to begin your return

We have the right to reject returns that do not meet these standards

Canada: 

Returns:

We strive to ensure every piece you purchase from us lives up to your expectations. We accept returns and exchanges on all regular-priced merchandise* within 30 days of you receiving the item. *This does not include diamond, custom, or permanent jewelry merchandise.

*We offer 30-day returns for store credit or exchange only on all regular-priced diamond merchandise. 

*All custom, permanent jewelry and discounted merchandise is final sale and are not eligible for returns or exchanges at this time

Return Policy:

• All returned/exchanged items must be unworn, in the same condition they were bought in, and with the original box.
• Custom-made and/or personalized items (initial or name jewelry, permanent jewelry), and accessories (hats, jewelry dishes) are not eligible for returns or exchanges at this time.
• Items purchased on sale or with a discount code are not eligible for returns at this time. 
• Diamond jewelry is eligible for exchange or store credit only within 30-days of receiving the items.
• Contact us at hello@daintydiamond.co to begin your return.

We are not responsible for return/exchange shipping costs. We are not responsible for any duties associated with a return or exchange, please ensure all custom forms and duties are filled out prior to return or exchange.

Warranty:

We offer a one-year warranty on all jewelry items purchased covering any manufacturer defects (i.e a broken clasp). From the date of purchase, for one year, we will fix any item that is defective based on the workmanship of our jeweller. Contact us via email to in order to assess the situation and for next steps.

Our warranty does not cover lost items, scratches that come with normal wear and tear (like broken chains or bent rings), improper use or storage of your product or any other modifications made by third-party users. If you wish to repair your item you will be responsible for getting your product to us and picked up from us.

If you have any questions or are unsure which category your purchase falls under please get in touch with us via email to in order to assess the situation and for next steps.

Warranty:

We offer a one-year warranty on all jewelry items purchased covering any manufacturer defects (i.e a broken clasp). From the date of purchase, for one year, we will fix any item that is defective based on the workmanship of our jeweller. Contact us via email to in order to assess the situation and for next steps.

Our warranty does not cover lost items, scratches that come with normal wear and tear (like broken chains or bent rings), improper use or storage of your product or any other modifications made by third party users. If you wish to repair your item you will be responsible for getting your product to us and picked up from us.

If you have any questions or are unsure which category your purchase falls under please get in touch with us via email to in order to assess the situation and for next steps.

*Personalized orders are any items that require custom work i.e a name/initial*

Cancelling Your Order

We hope you are satisfied when making your purchase but sometimes things change - and that's okay! If you change your mind, we kindly ask you to try and cancel your order within 48 hours before we ship out your product. Send us an email at hello@daintydiamond.co with your order number so we can help process your cancellation.

Updating Your Order

Found another item you want to add to your order? No problem! Either place another through our website and leave a note mentioning you want it added to your previous order or simply send us an email or contact us via Instagram. 

Absolutely! Our team is always available for a FREE consultation and quote on any customized pieces contact us via Instagram or email to set up your appointment. 

Custom Design

From engagement rings to name necklaces and even repurposing old jewelry pieces, custom designs are available and always encouraged. With 30+ years in the business, many of our products have been designed and personalized to your standard.

Custom Sizing

The sizes shown on our site are the ones we currently have available in stock, in most cases we will be able to order your required sizing. Contact us to find out if we carry your required size. If not, all solid gold rings can be resized (smaller or larger) at an additional cost. Please contact us at hello@daintydiamond.co for more information.

Custom Repurposing

Have an old piece of gold or diamonds at home that you don't wear? Simply give us a call or contact us by email to find out how you can repurpose your old items into something new that you'll actually wear. 

Measure a Ring You Already Own 

You'll Need:

• The ring
• A ruler or tape measure
• Our size chart (scroll to bottom)

How to Measure:

1. With your ruler or measuring tape, measure across the centre (also known as the internal diameter) in mm

2. Use our size chart to determine what your ring size is

Measure The Circumference of Your Finger

We work with some of the most reputable jewelry suppliers across the Greater Toronto area to provide you with only the highest quality materials and pieces of jewelry.

With relationships lasting for over 30 years we can assure you our promise of both high-quality and affordable pieces will be fulfilled. 

Solid Gold

Our solid gold pieces were made to be worn every day, forever & more. Solid gold is the only metal that won't tarnish, oxidize or discolour. Meaning you can wear them in the shower, while you exercise and even at the beach. 

When people refer to gold jewelry, they really mean solid gold materials. In its pure form, solid gold is 24 karats and is the softest and most gentle metal. In most cases, it's very rare to find jewelry pieces made of 100% pure gold.

Instead, other alloys are combined with gold in order to create the perfect combination of what we refer to as "solid gold." This combination includes both 18k, 14k and 10k solid gold. 

When discussing gold materials, the karat indicates the parts of the piece that is pure gold in relation to other alloys.

A 10k gold piece of jewelry is 10 parts solid gold, 14 parts alloys. Whereas a 14k gold piece of jewelry is 14 parts solid gold, 10 parts alloys, and so on. 

Solid Gold Care

Our solid gold jewelry pieces are water-proof, sweat-proof and everything-proof - they were made to be worn every day no matter what you do. Cleaning your gold jewelry at home is easy:

1. Fill a shallow bowl with warm water
2. Add a few drops of dish soap to the bowl and mix
3. Place your piece(s) of jewelry in the bowl and set a timer for 5 minutes
4. Mix periodically
5. Take the jewelry out of the bowl and pat it dry on a clean towel

For extra shine, take an old tooth brush and gently scrub at the piece of jewelry or buff it with a clean towel. Don't forget to store your pieces in a safe, dry place when taking them off.

Sterling Silver

Our Sterling Silver pieces are plated in Rhodium, one of the most precious metals. Its plating allows these pieces to shine bright and be worn every day. 

Sterling Silver is made up of 9.25% pure silver and 7.5% copper. 

Sterling Silver Care

To prolong the lifespan of your 925 Sterling Silver pieces, we will always recommend to remove them before showering, exercising or washing your hands as well as when applying any lotions, perfumes or other moist products. 

To clean lightly buff your pieces with a clean towel and store them somewhere dry when taking them off. 

Gold Plated

When a piece of jewelry is gold plated, this means that a base metal has been plated or dipped in a layer of solid gold. 

Although these pieces may appear similar to solid gold jewelry, because it is only plated in gold materials, they are more susceptible to fading and revealing its natural metal colour.

While buying gold plated items is an affordable way to get the look of real gold, they do require more upkeep. 

Gold Plated Care

To prolong the lifespan of your gold plated pieces, we will always recommend to remove them before showering, exercising or washing your hands as well as when applying any lotions, perfumes or other moist products. 

To clean lightly buff your pieces with a clean towel and store them somewhere dry when taking them off. 

Gold Vermeil

Gold vermeil is very similar to gold plating, but instead of dipping any metal in gold, we dip high-quality 925 sterling silver pieces in a thick layer of gold.

For this reason, gold vermeil is considered a premium version of gold plating because of its thicker layer of gold plating. 

Gold Vermeil Care

While this is a more favourable option to gold plating, we still recommend removing your vermeil pieces before showering, exercising, washing your hands, or using any perfumes or lotions. 

To clean lightly buff your pieces with a clean towel and store them somewhere dry when taking them off. 

Cubic Zirconia

Cubic Zirconia is a gemstone known for its similar look to a real diamond. These gemstones are often uses as pendants in necklaces, as earrings or even on rings. 

Cubic Zirconia Care

To clean your pieces that contain Cubic stones, follow the same care instructions for the material the rest of the piece is made from.

Pay extra attention to buffing the stone itself with warm water and a brush or cloth to remove excess dirt. Store them somewhere dry when taking them off. 

Diamonds

Diamonds are the most popular and most sought after gemstones. Because of their high-quality elements, our pieces made with diamonds will last a lifetime.

We work with some of the finest diamond suppliers in the GTA ensuring our diamonds are ethically sourced and of the highest quality.

Diamond Care

For care, follow the same instructions for our solid gold materials while giving a special focus to brushing and rinsing the stone free of dirt and residue and don't forget to store them somewhere dry when taking them off. 

A Message From The Dainty Team

As implied from our name, many of the pieces in our collection are extremely dainty and should always be handled with care. Please remember to:

• Pay attention when removing clothing, hats, or towels from the shower as they can get caught on these items. 

• Avoid placing dainty necklaces in the same pouch or designated area as dainty chains may tangle. 

• Store your pieces in a safe pouch, bag, or jewelry box to avoid scratching.

Warranty

We offer a one-year warranty on all jewelry items purchased covering any manufacturer defects (i.e a broken clasp). From the date of purchase, for one year, we will fix or replace any item that is defective based on the workmanship of our jeweller. Contact us via email to in order to assess the situation and for next steps.

Our warranty does not cover lost items, scratches that come with normal wear and tear (like broken chains or bent rings), improper use or storage of your product or any other modifications made by third party users. If you wish to repair your item you will be responsible for getting your product to us and picked up from us.

If you have any questions or are unsure which category your purchase falls under please get in touch with us via email to in order to assess the situation and for next steps.

Lab Created Diamonds

- Have no inherit resale value

- Lack any nitrogen in its composition (which a genuine diamond has)

- Man-made in a lab

- Produced in multiples, meaning others may have the identical stone to you

Genuine Diamonds

- Completely unique to you - not one other person will have the same diamond as you

- Will always maintain rarity

- Will always have a resale value 

- Finite supply

Learn More

Solid Gold

When people refer to gold jewelry, they really mean solid gold materials. In its pure form, solid gold is 24 karats and is the softest and most gentle metal. In most cases, it's very rare to find jewelry pieces made of 100% pure gold.

Instead, other alloys are combined with gold in order to create the perfect combination of what we refer to as "solid gold." This combination includes both 18k, 14k and 10k solid gold. 

Gold Vermeil

Gold vermeil is very similar to gold plating, but instead of dipping any metal in gold, we dip high-quality 925 sterling silver pieces in a thick layer of gold. For this reason, gold vermeil is considered a premium version of gold plating because of its thicker layer of gold plating. 

With real gold and silver pieces, we promise to always deliver high-quality locally-sourced products, at a fair price. We only work with manufacturers across the GTA that meet our ethical and socially responsible standards.